Return Policy

Effective Date: 07/08/2026

We offer a 7-day return period on eligible laptop purchases. If you decide that the laptop is not right for you, you can contact us within 7 days of delivery to request a return.

7-Day Return

You can return your laptop within 7 days of delivery.

Free Return Shipping

There is no return fee or return shipping charge for eligible returns. Once your return is approved, we will arrange the return with you.

Before Returning the Laptop

Please keep the laptop, charger, accessories, original packaging and invoice until your return has been completed.

Before returning the laptop, please remove your personal files, sign out of your accounts and remove any passwords or device locks.

1. Return Eligibility

You can request a return within 7 days of delivery if:

You simply decide not to keep the laptop.
You received a different laptop from the one you ordered.
The laptop arrived damaged.
The laptop has a functional problem that was not mentioned in the product listing.
The laptop is materially different from the description on the website.

Since we sell used and refurbished laptops, some products may have minor scratches, marks or other signs of previous use. Such signs are not considered a defect when they match the condition shown or described on the product page.

2. How to Request a Return

Please provide your order details and tell us why you would like to return the laptop. If the laptop is damaged or has a problem, we may ask you to send photographs or a short video showing the issue.

After we review the request, we will confirm the next steps for the return.

3. Return Condition

The laptop should be returned with the charger and other accessories supplied with the order.

Please make sure that the laptop:

Has not been physically damaged after delivery.
Has its original serial number and identification labels intact.
Is returned with the supplied charger and accessories.
Has been signed out of your personal accounts.
Does not have a password, activation lock or other personal security lock.

We will check the laptop after it is returned before processing the refund.

4. Damaged or Wrong Product

If the laptop arrives damaged or you receive the wrong product, please contact us as soon as possible after delivery.

Please keep the original packaging and all items received until we have reviewed the issue. We may ask for photographs of the laptop, packaging and accessories.

5. Return Shipping

Return shipping is free for eligible returns.

After the return is approved, we will provide the return instructions and arrange the return with you.

6. Refund

Once we receive the returned laptop and complete the inspection, the refund will be processed to the original payment method.

The time it takes for the refund to appear in your account depends on your bank or payment provider.

For Cash on Delivery orders, we will contact you for the bank details needed to process the refund.

7. Return Inspection

We check every returned laptop before issuing a refund. The laptop should be in the same general condition as when it was delivered and should include the charger and other accessories supplied with the order.

A return may not be accepted if the laptop has been damaged after delivery, modified, repaired without our approval, or returned without important accessories.

8. Exchange

We do not normally exchange a laptop for a different model.

If you received the wrong laptop or the laptop has a confirmed problem covered by our return policy, we may replace it if the same or a suitable replacement is available. If a replacement is not available, we will issue a refund.

9. Contact Us

For any questions about returns or refunds, please contact Lapvoro Technologies through the contact details provided on laptop-delhi.com.

Email: return@laptop-delhi.com